Terms and Conditions

 

    1. General information

    www.vagor.eu and www.vagor.co.uk are provided by Vagor Ltd.

    Registered Address: 73 Hampden Road, Kings Upon Thames, England, KT1 3HG

    Email: info@vagor.co.uk

    Company Number: 13018458

    VAT number 395 6923 40

     

    1. Payment, Delivery and Prices

    Upon receipt of customer’s order, the amount displayed on your check out will be credited from your payment cards or other payment methods. By giving incorrect payment details, we will cancel or suspend the deliveries of your placed order.

    Delivery charges vary according to the FREE shipment  and flat rates policy. Orders will be delivered to the delivery address specified in the order. We do not deliver to PO boxes.

    We deliver to the UK and most European countries.

    We reserve the rights that all prices might be changed or updated at any time.

     

    1. Tax, Duty and VAT

    All prices are in Sterling Pounds (£), including applicable of 20% VAT ( Value Added Tax) in the territories of United Kingdom.  VAT does not apply to countries outside of UK and will be deducted from orders placed when checkout.  Customers outside of UK shall be responsible for Import Duties and local VAT application.

     

    1. Descriptions and Presentation

    There might be slight variations between the pictures/videos and real products. We reserve the rights to explain and adjust the descriptions and presentations of the products.

     

    1. Return, Exchange and Refund

    14 days Free Return.  By receiving return orders, our warehouse will inspect and confirm the conditions of the return orders fairly. All original packages, labels shall be returned, returned products shall not be tried, tested or worn outdoors.  Once return inspection is confirmed, we shall refund the full payment within 7 working days.  For Exchange, we suggest customers simply return the received order and place a new order.

    Customers are responsible for the loss, damage by using their own carriers rather than our nominated carriers in and outside of the UK. We suggest all returns using registered and tracked carriers. Customers must cover the delivery cost for returning unwanted goods, unless the goods are faulty or Vagor Ltd offers otherwise.

     

    1. Copyrights

    Vagor Ltd reserves all copyrights of our products including Vagor trademarks, designs, materials, images, colours, marketing materials. Once we are contacted by our suppliers for copyrights requests, we shall reply within 3 working days.

     

    1. Warranty

    Vagor clothing give a standard of two-year warranty. Quality is warrantied only under normal uses and following correct caring instructions.  Customers shall keep original receipts / invoices, delivery receipts and shall show them once complaints are raised.

     

    1. Personal Data and Privacy Protection

    All customers personal data including payment information, addresses, emails, telephones  shall be securely protected and not shared with any third party.

    Customers data will be used: Sign-Up for newsletters; Competition Participations; Invitation Events; Order completion in our web shop; Purchase history overview;  Products Reviews; Other marketing Initiatives;

    Once we are requested to erase, block customers data by emails or written letters, we shall operate within 3 working days.

     

    1. Force Majeure

    Vagor Ltd are not responsible for delays or failure to meet our obligations in relation to the delay or the non compliance is due to events beyond our control.

     

    1. 10.Applicable Law and Jurisdiction

    Any purchase contract from our web shop, is governed by law of United Kingdom. Consumer may bring proceedings against us in the court of United Kingdom.